Last updated: 25/03/2026
This Privacy Policy describes how Makhanix (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from makhanix.in (the “Site”) or otherwise interact with us.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Site.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
2. Information We Collect
A. Information You Provide
Name, phone number, email address
Billing and shipping address
Order and payment details
Messages or support queries
B. Automatically Collected Data
IP address
Device & browser information
Website usage behavior
Cookies and tracking data
C. Third-Party Data
We may receive data from:
Payment gateways (Razorpay, Payu, etc.)
Logistics/shipping partners
Marketing and analytics tools
WooCommerce or website plugins
3. How We Use Your Information
We use your data to:
Process and deliver orders
Provide customer support
Send order updates and notifications
Improve website performance
Prevent fraud and unauthorized activity
Run marketing campaigns (email, WhatsApp, ads)
4. Cookies & Tracking Technologies
We use cookies to:
Improve user experience
Track website performance
Analyze customer behavior
You can disable cookies in your browser, but some features may not work properly.
5. Sharing Your Information
We may share your information with:
Payment processors (for secure transactions)
Delivery partners (for order fulfillment)
Marketing & analytics platforms
Service providers (hosting, IT, CRM tools)
We do not sell your personal data.
6. Data Security
We implement reasonable security measures to protect your data. However, no online system is 100% secure.
7. Data Retention
We retain your data only as long as necessary:
To fulfill orders
To comply with legal obligations
To resolve disputes
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Withdraw consent
Opt-out of marketing
To exercise your rights, contact us below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Makhanix does not knowingly collect personal data from individuals under 18 years of age.
11. International Data Transfers
Your data may be processed outside your region (e.g., cloud servers, tools). We ensure reasonable safeguards are in place.
12. Contact Us
For any privacy-related queries:
📧 Email: info.makhanix@gmail.com
🏢 Business Name: Makhanix (Under Nexera Venture)
📍 Location: 71/C Netaji Subhas Road, Kolkata, West Bengal, India ~ 700001
13. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.